Source anything — submit a request and we'll handle the rest
Legal & Policies

Our policies & terms

Everything you need to know about returns, your data, and how we operate. We keep things simple and transparent.

Have a question?

Our team is happy to clarify anything about our policies.

Contact us

Items can be returned within 3–7 days of delivery, provided they are unused and in their original packaging with all tags intact.

STEP 01

Request return

Contact us within 3–7 days of delivery

STEP 02

Ship item back

Pack securely in original packaging

STEP 03

Receive refund

Processed within 5–10 working days

Return shipping costs are covered by the customer unless the item is defective or the wrong product was delivered. In those cases, we cover all return shipping fees.

By accessing or using our services, you confirm that you have read, understood, and agree to be bound by these terms.

  • 1You agree to provide accurate, complete, and current information when placing orders.
  • 2We reserve the right to refuse service, cancel orders, or restrict access at our sole discretion.
  • 3Prices and product availability are subject to change without prior notice.
  • 4Unauthorised use of our platform, including scraping or automated access, is strictly prohibited.

Your privacy matters to us. We collect only the information needed to fulfil your orders and provide excellent service.

What we collect

  • Full name
  • Phone number
  • Delivery address
  • Email address

How we use it

  • Process & fulfil orders
  • Delivery coordination
  • Payment processing
  • Customer support

Your data is stored securely and is never sold or shared with third parties, except where strictly necessary for delivery and payment processing.